Those who have claimed for PIP...

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Those who have claimed for PIP...

Postby Tantalus » Sat Jan 04, 2014 9:17 pm

Has anyone received a decision yet?

I know that their timescale has gone out the window, down the street and taken a very long walk but I'm wondering if anyone has received a decision how long it eventually did take.

I applied ages ago, had an assessment over 3 months ago yet my report at Capita is 'still in audit' and hasn't been sent to DWP. Needless to say I am somewhat peeved.

So, anyone had a decision yet? If so, how did it turn out?

Tant x
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Re: Those who have claimed for PIP...

Postby Carphil » Sat Jan 04, 2014 9:50 pm

Hi there,
I had to apply for claim for another allowance relating to my Fybromyalgia and Pollymyalgia +loads of other things. I heard back in just three weeks....... Yes.
I sent copies of everything I had from hospital appointments, referral letters, letters from the specialists to myself and doctors. Letters to attend Falls Clinics and their conclusions referrals to the hospital for a wheelchair to get me around outside to go one shopping trips etc,receipts for a four wheeled walker with a seat for me to take a rest when needed, also for new walking stick. Results from x-rays, scans, blood tests that my husband had filed away for me for years. In fact I sent them in every bit of proof I had including my falls alarm receipts, a second rail for the stairs, a step for the bath to help me get in for a shower, grab rails and all the info my OT requested that she felt I needed.
I packed the whole lot of copies and the claim form up and sent it all special delivery!

Saying all that. My disabled daughter paralyzed from the waist down and needing constant attention had to wait months to hear her YES reply. She was just applying for one to take the place of the one she had been on most of her life.

I have no idea how they work! I think you just have to send them a copy of everything you have on paper to confirm your need for the claim.

Good luck. X
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Re: Those who have claimed for PIP...

Postby HazelB » Sat Jan 04, 2014 10:44 pm

Our may depend on where you live. I have 2 friends who have applied for pip and had their decisions xx

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Re: Those who have claimed for PIP...

Postby macca » Sun Jan 05, 2014 8:34 am

So Carphil, can i just ensure i'm understanding what you are saying. Was it PIP you applied for? And given the wealth of support information that you provided did they award the benefit without the need for a face to face 'medical' assessment, i.e. Paper assessment only?

Cheers,

Mac
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Re: Those who have claimed for PIP...

Postby FluppyPuffy » Sun Jan 05, 2014 1:13 pm

Carphil wrote:Hi there,
I had to apply for claim for another allowance relating to my Fybromyalgia and Pollymyalgia +loads of other things. I heard back in just three weeks....... Yes.

Was this a brand new claim for a benefit that you hadn't claimed for previously?? Going on what you have said, it sounds more like the time scales that some have mentioned when a claim is due for renewal/review. It tends to be then that a decision may be made in a matter of a few weeks, and without the need for a face~to~face assessment.

The PIP system is in total chaos, hence the long periods of time claimants are having to wait at each stage of the process. They haven't recruited enough people, with the biggest shortfall being the number of assessors needed. Instead of the several hundred that they said would be trained and operating by now, they've barely managed to reach a tenth of the figures. DWP, Capita and Atos use very different IT systems which means when an assessment report is produced by either of them, it then needs to be converted to a type that DWP use on their system.
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Re: Those who have claimed for PIP...

Postby lacampbell » Tue Jan 07, 2014 2:54 pm

Hi there. This is my first post on the Forum although I have been "lurking" for a while.

I applied for PIP on 23rd August last year, my paperwork was sent to ATOS at the beginning of September and I finally got my assessment appointment scheduled for this morning. However, when I got to the assessment centre today, I was told that the woman I was supposed to be seeing was off ill and ATOS should have phoned me to cancel which they obviously didn't! I wasn't very happy as you can imagine, my husband had to take time off work to take me to the appointment because I can't go out on my own - as well as the fibro, I have trapped nerves in my back which cause an intermittent "dead leg" so I tend to fall over!

I phoned ATOS when I got home to re-arrange the appointment (it's now on 29th January which is over 5 months since I originally applied) and I asked why it's taking so long for people to be seen. The reply was that there were thousands more applications for PIP than they expected so there's a huge backlog they're working through. So when I told him that the receptionist at the assessment centre said this morning that "ATOS used to do assessments in Dundee 3 days a week but have cut it down to 2 because the demand has fallen" he went a bit mental and called her a liar! I then phoned the DWP to see if they could help speed things up but apparently they have no influence and can't do anything until they have the ATOS report, which is taking at least 2 months to get to the DWP after the assessment takes place then another 2 weeks minimum for DWP to make a decision. So it looks like I can expect to hear about a decision around the end of April which will be 8 months after I actually applied for PIP and along the way I've had to turn up for an appointment that had actually been cancelled even though no-one bothered to tell me.

The lovely man at DWP asked me to report this to my MP because the only people who can do anything about these massive delays are the politicians so I'm off to send an email to Parliament!

Sorry my first post has been such a rant!
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Re: Those who have claimed for PIP...

Postby helen.whittaker.125 » Tue Jan 07, 2014 4:22 pm

I applied in June I think maybe even may, my ATOS appointment was in October and I've just herd it is back with the DWP and will be atleast another 4 weeks, I wouldn't mind but in feb my SSP and working tax runs out and I hit a point where I'm unemployed but not working any hours so can't claim anything


BB Helen xx
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Re: Those who have claimed for PIP...

Postby debsmith » Wed Jan 08, 2014 10:13 pm

Hia

I applied for pip 2nd week of november 2013 I sent of with form that a agancy similar to CAB helped me fill in, after 4 phone calls......................!!!! Still nothing I got holf of atos tell number and rang them just get excuse after excuse!! Getting annoyed I read somewhere and 4 life of me can't remember that atos lost contract july ish?? Duno if true, I quizzed lady on phone why so long etc and we r all aware of the "problems" lack of staff bla bla every 1 denied that! I'm also thinking of calling my MP they didn't even write 2me to say they,d received it lots of u applied long b4 me so I guess it could b december ish or 2015!!!! I remember 1 thing sorri just cum to me was told there's NO TIME limits that they have to have it done by!
I think they tell 1 person 1 thing and another sumthing else its stressful isn't it and with fibro makes pain worse so thanks ATOS!!!!!!!!
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Re: Those who have claimed for PIP...

Postby Tantalus » Tue Jan 14, 2014 5:24 pm

An update on my end...

My MP's team of people are on the case now. The lovely chap I've been speaking to from there said he should at least be able to find out what is going on and hopefully speed things up a bit.

I'll let you know the next time I hear something but I think everyone who is waiting should contact their MP's office. The more people they know about then they may start to realise how big the problem is.

Be well

Tant x
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Re: Those who have claimed for PIP...

Postby helen.whittaker.125 » Tue Jan 14, 2014 5:35 pm

Hi finally got my decision back. It's only taken 8 months, they would only take it from July when the 2nd lot of forms arrived (they lost the first lot) it has been refused despite them stating I'm disabled and need equipment for even the basics like washing!!!!!


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Re: Those who have claimed for PIP...

Postby *karina* » Sat Feb 22, 2014 10:18 pm

It is end of February!!! Is anyone else received their answers? We waiting from last December, but soon will be with no house or my husband's job. We rely on PIP money a lot!
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